M.A.R.C. Multi Agency Support

M.A.R.C. Multi Agency Resource Center


An On line Multi-Agency Resource Center is open to help you answer your questions and provide available resources.

If you believe you are victim of a fraudulent service please file a report here: Fraudulent Disaster Services Report

On lineMulti-Agency Resource Center    The hours Vary depending on the agency. The providing agencies are listed below, please click their name to visit their websites.     

Volunteer Organizations Active in Disasters

America Red Cross 

From small house fires to multi-state natural disasters, the American Red Cross goes wherever we’re needed, so people can have clean water, safe shelter and hot meals when they need them most.


  • Casework
  • Disaster Assessment
  • Agency Referrals
  • Emergency Lodging
  • Emergency Cash Assistance

Habitat For Humanity

Through volunteer labor and donations of money and materials, Habitat builds and rehabilitates simple, decent houses with the help of the homeowner (partner) families.


  • Home repair (post muck out)
  • Repair materials
  • Volunteer Manpower
  • Appliance/Furniture replacement

Southern Baptist Disaster Relief

Southern Baptist volunteers prepare most of the meals distributed by the American Red Cross and provide many other disaster services. Southern Baptists have more than 1,550 mobile disaster response units on call for local, state, and national emergencies, with more than one hundred thousand trained volunteers scattered across the nation.


  • Flood Mitigation
  • Repairs/rebuild

Team Rubicon

Team Rubicon unites the skills and experiences of military veterans with first responders to rapidly deploy emergency response teams.


  • Damage Assessment
  • Debris Removal
  • Flood Mitigation (Muck out)
  • Expedient Home Repair

The Church of Jesus Christ of Later Day Saints

In partnership with other relief organizations, we strive to provide immediate emergency assistance around the world to victims of natural disasters, civil unrest, or famine.


  • Emergency food
  • Emergency Clean up kits
  • Clothing Vouchers
  • Appliance/ Furniture vouchers

U Serve Utah

The purpose of the Utah Commission on Service and Volunteerism is to enable individuals, communities, and organizations in Utah to benefit from the service, power, skills, and passion of volunteers.


  • Volunteer & Donations Management
  • Corporation for National and Community Service Liaison

The Salvation Army

While every disaster is unique, the core of our disaster program consists of several basic services. And while these services address many of the typical needs of a disaster survivor, Salvation Army disaster relief is also flexible. Our services are adapted to the specific needs of individuals and communities, and are scalable according to the magnitude of the disaster.


  • Emergency housing
  • Emergency Food
  • Emergency Clothing
  • Emotional Care
  • Spiritual Care

United Way/2-1-1  

2-1-1 provides people with ways to get help, and give help. By simply dialing 2-1-1, callers can connect to health and human resources they need, as well as find meaningful volunteer opportunities.


  • Information resources
  • Agency Referrals

Utah Food Bank

Utah Food Bank distributes food free-of-charge to a network of 141 partner agencies located throughout all 29 counties of our state.


  • Childhood Hunger Program
  • Food Box Programs
  • Mobile Pantries
  • Grocery Rescue Program

 Government Agencies

Salt Lake City Department of Housing and Neighbor Hood Development (HAND)

The Housing and Neighborhood Development Division offers home owners a rehabilitation program that assists the owner with identifying code deficiencies, planning a project to correct the deficiencies and providing financing to fund the needed repairs.  The financing terms are based upon the owner’s ability to pay and include a three percent, twenty year loan for those who can afford to make a payment, a zero percent loan with a payment dependent upon the household income level or a zero percent loan with payment deferred for a period of time, usually either one, three or five years. The terms of investor-owned home loans are five percent interest for twenty years.  Staff from Housing and Neighborhood Development manage the project to ensure that all the repairs are completed according to the Division’s specifications.


Community and Economic Devolvement (CED)

Economic development team is focused on providing customer service to the businesses that call Salt Lake City home.


The Americans with Disabilities Act Coordinator for Salt Lake City

The Americans with Disabilities Act Coordinator for Salt Lake City will be attending. She will be able to help individuals with access needs and disabilities find resources and accommodations according to their specific needs. The needs of individuals with access needs and disabilities in times of emergency are so individualized. This is a good opportunity to find out what resources and services could be helpful for you.

Provided Services:

  • Helps victims with disabilities.

Identifies services available for people or family members with disabilities.

Salt Lake County Aging & Adult Services and Human Services

Salt Lake County Aging & Adult Services can assist seniors who have been impacted by the severe weather.  We can connect seniors to information about community services including

–        Housing

–        Transportation

–        Food

–        In-Home Personal Care Services

–        Health Insurance Impacts

–        Other Community Services

May be able to provide case work or case management for impacted residents.


Salt Lake County Health Department

Salt Lake County Health Department (SLCoHD) can provide education to mitigate the potential health risks associated with flooding, such as instructions about proper cleanup of flooded areas and proper disposal of any sewage-contaminated items.  SLCoHD does not conduct cleanup operations itself.

The State Disaster Recovery Staff

The State Disaster Recovery Staff will be on hand to answer questions concerning FEMA and SBA disaster loan recovery programs.


The Utah Insurance Department

The Utah Insurance Department will be available to answer general questions regarding insurance as it relates to homeowners.


National Flood Insurance Program

State Staff will be available to answer questions concerning the National Flood Insurance Program (NFIP) and how flood insurance can be obtained.